Use Case Insurance

Whether life insurance, deposit protection or additional coverage: insurers are increasingly faced with the challenge of completely digitising their (onboarding) processes – at the same time, requirements for security, speed and compliance are rising. From initial identification to signature, processes should be seamless, modularly combinable and legally compliant.

How does the Digital Trust Platform support insurance companies?

All relevant modules – from identification to signature – can be flexibly combined. This results in customer processes that are automated, compliant and completely digital. The result: less effort, greater efficiency and a customer experience that impresses.

Die Digital Trust Platform bei Versicherungen

Identification with AutoIdent in accordance with GwG

For products subject to GwG (e.g. life insurance), reliable identification is mandatory. AutoIdent, which has been tried and tested millions of times, enables this step to be carried out automatically, with AI support and around the clock – including an audit trail.

Risk assessment via AI Credit Score Consumer 

For risk-based pricing or policies with advance payments, the AI-based score provides a sound assessment of solvency – for both private and business customers. For less risk and more revenue.

Address validation & history 

Returns and misdeliveries cost time and money. The platform automatically checks and updates addresses – including plausibility checks and historical data if required.

Real-time fraud prevention 

Fraud can be particularly costly in the event of a claim. The integrated fraud check detects anomalies during onboarding or on an ongoing basis – through behaviour patterns, multiple requests or known risk profiles.

Compliance checks (PEP & sanctions lists)

Automated background checks against relevant lists such as PEP or international sanctions can be integrated into the workflow on request – fully documented, audit-proof and compliant with regulatory requirements.

Digital signature with reuse

Whether it's a quote, contract conclusion or consent form, with a qualified electronic signature (QES) you can sign documents digitally in a legally compliant manner. Thanks to recurring signing, you only need to identify yourself once – for all subsequent contracts for up to 24 months.

Conclusion

For insurers who take digitalisation seriously

No patchwork, no half-baked solutions: the Digital Trust Platform bundles all relevant modules in a central API – for onboarding that not only complies with regulations but also impresses in everyday use. Insurance companies benefit from greater efficiency, lower costs and a process that doesn't slow customers down – but picks them up and takes them where they want to go.