ETSI standard

Our signing solutions, including eSign and AutoIdent with QES, enable secure and efficient identification and signing of documents digitally. Optimise your processes, reduce paperwork and provide a seamless experience for customers.

Starting signal for a digital signature for everyone: A smartphone or PC/laptop and an identity document, that's all it takes to identify yourself digitally securely and quickly and then sign electronically in a qualified manner. Intrum is the first provider in Switzerland to receive certification for the two most popular identification procedures in Switzerland - VideoIdent and AutoIdent. This sets a new standard for a digital signing ecosystem and lays the foundation for qualified electronic signatures (QES) for all.

AutoIdent - Unattended remote identity proofing with hybrid manual and automated operation, ETSI TS 119 461, Clause 9.2.3.3

AutoIdent offers a digital process for the automated identification of users using the latest AI technology in the field of OCR and biometric recognition. Combined with the expertise of world-class ident specialists, users can be reliably identified and fraud prevented.

Advantages for you and your customers

  • Quick
  • Secure
  • Uncomplicated

VideoIdent - Attended remote identity proofing with manual operation, ETSI 119 461, Clause 9.2.2.2

With VideoIdent, the identity of users is carried out conveniently, securely and legally compliant in just a few minutes. A trained ident specialist guides the user through the identification process within a video chat and ensures that the first contact with the user is conducted in a friendly, trustworthy and secure manner.

Advantages for you and your customers

  • Simply
  • Secure
  • Friendly

Ecosystem - Digital Signing

Open digital ecosystems are the business models of the future. For this reason, Intrum AG has decided not to distribute the digital identifications exclusively, but to be open to numerous partner companies.

Intrum works with the following Certificate Service Providers (CSP):

  • DigiCert QuoVadis Trustlink Switzerland AG
  • Swisscom Trust Services Ltd

The ecosystem also includes numerous signing platforms:

  • Certifaction AG
  • Skribble AG
  • ViziBit LLC

Further documentation

Certificate: ETSI TS 119 461: Policy and security requirements for trust service
ETSI - Supported countries and identity documents
Intrum Identification Practice Statement